We have adjusted our cancellation conditions. NEW you enjoy more flexibility in case of cancellation or rebooking. Here you will find an overview of the individual categories:
With our new FLEX OPTION package, you can cancel or rebook your Swiss holidays up to 3 days before your departure date. For just CHF 49, FLEX OPTION offers you the flexibility you need to plan your trip. The FLEX OPTION can be easily and conveniently added as an additional option during the booking process.
- Additional FLEX OPTION package for CHF 49 per person
- Up to 3 days before departure: free cancellation
- Switzerland Travel Centre does not charge any processing fees
Regular cancellation conditions:
- Up to 14 days before departure: free cancellation
- Cancellation 14 to 8 days before departure: 50% of the tour price payable
- Cancellation 7 to 1 day before departure: 80% of the tour price payable
- Cancellation <1 day before departure: 100% of the tour price payable
- Switzerland Travel Centre does not charge any processing fees
Exception: The following additional costs are incurred when travelling with Glacier Express Excellence Class:
- Up to 60 days before the date of travel: CHF 210 per person
- Less than 60 days before the date of travel: CHF 420 per person
NEW: FLEX Option Package
Over 2,000 hotels in all cities, regions and mountain destinations in Switzerland.
- Cancellation conditions according to hotel on swisshotels.com
- Many hotels offer short-term cancellation options depending on the chosen rate.
- Switzerland Travel Centre does not charge any processing fees
Travel to Switzerland by train, bus or boat.
- Up to 4 days before the first day of validity: free cancellation
- From 3 days before the first day of validity: 100% of the ticket price payable
- Switzerland Travel Centre does not charge any processing fees
- Competent Switzerland Experts who know every corner of Switzerland
- We support you in case of unforeseen events and extraordinary situations
- Over 2000 Swiss hotels bookable online
- We offer eventful railway offers, individual round trips and active trips as well as cities and cultural experiences
- No booking fees and flat-rate order fees
- Travel guarantee - our client funds are secured
- Payment by credit card without transaction fee
Public and tourist transport has largely resumed normal operations since the beginning of June. To protect the guests, the responsible industries, businesses and tour operators have developed protection concepts.
You can find out more about the protection concepts of the individual tourism service providers here.